Things to think about before and during the order process:
Do I have proper artwork?
Is my artwork correctly sized?
Do I meet all state, local, and building specifications?
Have I verified all colors? (Trim, Acrylic, Vinyl, Return, Raceway, etc.)
Do I have the correct number of sets on the order?
Did I make my Down Payment? (If applicable)
Did I correctly confirm all specifications on the proof drawing?
Did I send my approved signed copy to Sign Fab?
If I need a special date, did I let the Order Specialist know?
Standard Order Procedures
- Fax or Email a copy of your quotation and purchase order to 417-286-3350 or order@signfab.com .
- An Order Specialist will contact you verbally or by email confirming your order.
- Accounting department prepares an invoice and confirms pricing, and requests a down payment if required. Project will not proceed with production until down payment is received.
- Production Order Specialist will request artwork, confirm colors, sizes, etc and prepare Production Work Order.
- Once artwork is received, our Art Department will prepare a shop drawing and will email or fax this to you for your approval. Your project will not proceed until a signed and dated copy of the proof drawing is received by our Production Order Specialist. If changes occur, a corrected copy of the proof drawing will be sent for a final signature of approval.
- When final approval is received, production begins; at this time an estimated production time can be provided. If you need a special time frame please let our Production Order Specialist know ASAP.
- When production is completed our Shipping Coordinator will contact you to set up a time of arrival. If payment is required at time of arrival, our Shipping Coordinator will contact you beforehand with the amount due and your payment options.
- Problems with artwork, colors, sizes, and other information will delay the fabrication and delivery of your sign.
- If you have questions or concerns please call or email our Sales Manager at 800-544-6381 or ann@signfab.com
IMPORTANT! Please make sure all information is correct on your proof drawing prior to signing and dating. This is your opportunity to make changes as needed. Production begins when your signed approval is received. Changes to your order will cost extra once production begins. |